---
title: Inviting Users | Avara
description: Learn how to invite users to your Clinical Platform and configure their permissions and access levels.
---

## Introduction

Invite users to your organization from the Clinical Platform so staff can book appointments, manage operations, read imaging, document visits, and more. User invitations are managed from the platform, where you control permissions and roles for each team member.

## Inviting Users

To invite a user:

1. Navigate to the **Users** tab in the sidebar
2. Go to **Invitations** to access the user invitation interface
3. Click **Invite User** to open the invitation form

Configure the user’s permissions before sending the invitation. You can adjust permissions later for active users as roles change.

## User Permissions

When inviting a user, you’ll configure the following permission settings:

### Can Manage Appointments

Users with this permission can handle day-to-day scheduling and patient-facing appointment workflows, including:

- Booking, rescheduling, and cancelling appointments
- Collecting and managing payments
- Managing intake forms for appointments
- Sharing results and confirming appointment-related tasks
- Sharing studies with patients or other providers as part of appointment workflows

This permission is ideal for front desk staff, schedulers, and coordinators who run the appointment calendar but do not need full operational or IT configuration access.

### Can Manage Worklist

Users with this permission can assign and reassign tasks in the **worklist**, keeping referral, imaging, and clinical tasks routed to the right people on your team.

### Can Manage Operations

Users with this permission can configure practice clinical and operational settings, including:

- [Appointment types](/clinical-platform/appointment-types/index.md)
- [Patient forms](/clinical-platform/patient-forms/index.md) and form building
- [Special unavailability](/clinical-platform/special-unavailability/index.md) (site closures and provider unavailability)
- [Office tablets](/clinical-platform/office-tablets/index.md)
- [Rooms](/clinical-platform/rooms-pacs/index.md)

This permission is intended for practice administrators and operations leads who maintain how your clinic runs day to day.

### Can Manage PACS

Users with this permission can manage IT-focused imaging infrastructure, including:

- [Rooms & PACS](/clinical-platform/rooms-pacs/index.md) configuration, including PACS node management
- [On-prem servers](/clinical-platform/on-prem-servers/index.md)
- [Workstations](/clinical-platform/workstations/index.md)

Assign this permission to imaging IT staff or administrators responsible for PACS connectivity and reading-room setup.

### Can Message Patients

Users with this permission can exchange secure messages with patients through the platform. Patients can message them in return through the [patient portal](/clinical-platform/patient-portal/index.md).

This permission is for clinical and front-office staff who need two-way patient communication without granting broader operational or administrative access.

### Can Use AutoScribe

Users with this permission can generate radiology or DICOM study–based reports using [AutoScribe](/autoscribe/overview/index.md).

**This permission requires an NPI number and a provider role.** Only validated healthcare providers can create reports, ensuring compliance with medical reporting standards.

### Can Use AutoChart

Users with this permission can record visits and use [AutoChart](/clinical-platform/autochart/index.md) to automatically generate chart notes from those encounters.

### Can Prescribe

Users with this permission can use the platform’s **eRx** framework to prescribe medications electronically.

**This permission requires an NPI number and a provider role**, consistent with prescribing regulations and platform validation requirements.

### Is Admin

Admin users have full access to **Can Manage Appointments**, **Can Manage Operations**, **Can Manage Worklist**, and **Can Manage PACS** capabilities, plus additional administrative controls:

- Inviting and revoking users
- Configuring practice information for payouts, payments, branding, and organization-level identifiers
- Access to HIPAA compliance logs

The admin role is intended for practice owners and senior administrators who need complete control over the organization’s Clinical Platform instance.

## Important Notes

**Invitation confirmation**: Users must **accept their invitation** before they can be assigned work, appointments, or tasks. The invitation flow includes account setup and email verification so access is secure from the start.

**Need assistance?**: The Avara support team is happy to help at any step while you onboard users and configure permissions. Reach out if you want guidance on role design or setting up your team.